Hello there, and thank you for your feedback! We hear you loud and clear. Your text system seems to have the information so the app should be updated with the SAME info in real time. After the debacle that was Duke’s communication with its customers during Hurricane Irma in 2017 (when we were without power and communication from Duke for over a week), I would have hoped that things would have improved. I found an outage map for Duke via a web browser but that one gets updated every 15 minutes and no sign of my outage that supposedly is involving 1,500+ ppl. Also there is no outage map on the app?! And no updates. ![]() Log In to Pay Bill and Manage Your Account. My app doesn’t detect that I submitted an outage until I resubmit it via the app. Learn more about how we support the environment and clean energy. Then I remembered I had downloaded the app so I opened it to see if I could see the outage info and updates. I reported it via text and text back said over 1,500 ppl are affected. We're always looking for ways that we can improve our user experience, and we appreciate your suggestions. We appreciate you taking the time to leave us feedback. An encounter is how your charges are grouped together to bill insurance, and usually represents your billing activity for a single visit. Hey there! Thank you for checking out our app. Other monthly services do not require this. ![]() No benefit to me to give another company my account details, and pay a fee. Western Union is a known name, but not for online payments. I’m not going to use an uncommon online payment service. The longer you wait, the more your credit is negatively affected. Waiting this long, though, has serious long-term ramifications for your credit score. While performing the initial display, it could be prefetching additional data. Credit Card Bills Technically, you can pay your credit card as late as six months past its due date before the payment gets written off by the credit card company as uncollectible. The impression is that it’s querying the source each time it displays a known screen, causes a delay in display, and an undue burden to the source. ![]() The data is unlikely to change during a single session and could be cached for that one session. A home button to avoid backing all the way out. DUKE ENERGY - Pay Your Bill Online - Progress Energy - Florida Monday, ApDUKE ENERGY - PAY BILLS ONLINE - FLORIDA PROGRESS ENERGY Progress Energy to change name to Duke Energy in April 2013 Progress Energy will take on its new name, Duke Energy, by April 2013. The layout and navigation could be better.
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